At aiheadshots.io, we take pride in helping you create stunning, AI-generated headshots that reflect your best self. While the vast majority of our users are thrilled with their results, we understand that there may be rare cases where the final images do not meet your expectations.
Our goal is to make sure every customer is satisfied with their experience. That's why we offer either a free redo or a full refund if your results don't feel right—for any reason related to technical issues, style mismatches, or unexpected outputs.
Fair Use and Refund Guidelines
As our product is fully digital and personalized, we've put in place a few reasonable conditions to ensure fairness for all customers while preventing misuse of our service.
Refunds may not be granted in the following cases:
- Improper Uploads: If the results are unsatisfactory, we will review the original images to confirm that the uploaded photos met our photo guidelines. Subpar or non-compliant uploads may disqualify a refund.
- Download Equals Use: Once AI-generated headshots have been downloaded, we consider the product to be used. You will be able to preview your images before downloading—if you're unhappy, request a redo or refund before initiating any downloads.
- Expired Refund Window: Refund requests must be submitted within 7 days of your purchase date. Requests made beyond this window may not be eligible for processing.
How to Request a Refund
If you're not satisfied with your AI-generated photos and believe you qualify for a redo or refund, please contact us at: support@aiheadshots.io
Include your order ID, a brief description of your concern, and whether you'd prefer a refund or a redo. Our support team will get back to you as quickly as possible—typically within 48 hours.
Risk-Free Commitment
We're confident you'll love your headshots, and we want you to feel safe trying us out. That's why every order comes with our Risk-Free Satisfaction Promise.